Frequently Asked Questions
Everything you need to know about shopping at The Crest
What is the standard shipping timeframe for electronic items?
We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for urgent orders, typically arriving within 24-48 hours.
Do your products come with a manufacturer's warranty?
Yes, all electronics sold at The Crest come with a minimum 12-month manufacturer's warranty. Specific high-end hardware may include extended coverage up to 24 months.
What is your return policy for opened electronics?
Items can be returned within 30 days of delivery. For a full refund, products must be in their original packaging; opened items may be subject to a 15% restocking fee if not defective.
Are the gadgets on The Crest authentic and certified?
Every product in our inventory is 100% authentic and sourced directly from authorized distributors. All devices are certified for safety and performance standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my order once it has been placed?
Once your order ships, you will receive an email containing a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.